ED Creative Studio Contact
Privacy

Privacy Policy

How ED Creative Studio collects, uses, shares and protects the personal data of anyone who visits this site or contacts us through it.

Last updated: 17 September 2026

1. Who controls your data

ED Creative Studio — tax ID (CNPJ) 18.071.637/0001-34 — based in Joinville, Santa Catarina, Brazil. ED Creative Studio decides how the personal data handled by this site is used, under art. 5, VI of Brazilian Law 13.709/2018 (LGPD).

For anything related to this policy: contato@edcreativestudio.com.br.

2. What we collect

We do not ask you to register and we do not create user accounts. Data is collected in three situations.

Quote request form

Name, company, e-mail, WhatsApp, website or social profiles, service of interest, desired timeline, investment range, how you found us and your project description. Required fields are marked in the form; the rest are optional.

Contact form on the home page

Name, e-mail, WhatsApp and the message you write.

Browsing data

IP address, device type, browser, language, pages visited, time on page and traffic source. This is collected through cookies and similar technologies, and only after you allow it in the cookie notice.

We do not collect sensitive data (art. 5, II of the LGPD) and we do not knowingly process data from children. This site is not intended for anyone under 18.

3. Why we use it, and on what legal basis

Answering you and preparing proposals

Purpose: replying to your message, understanding the scope, sending a quote and running the negotiation. Legal basis: consent, given in the authorisation checkbox on the form, and performance of a contract or preliminary procedures (art. 7, I and V).

Measuring audience and ad performance

Purpose: understanding which pages and campaigns work, so we can improve the site and our communication. Legal basis: consent (art. 7, I), collected in the cookie notice. Without your permission this measurement does not happen.

Meeting legal obligations

Purpose: keeping records required by civil and tax law and by the Brazilian Internet Act. Legal basis: compliance with a legal or regulatory obligation (art. 7, II).

We do not use your data for automated decisions, individual profiling, selling mailing lists or any purpose beyond those described above.

4. Who we share it with

We share data only with processors that provide us a service, and only to the extent each one needs.

  • Web3Forms — receives the form submissions and delivers them by e-mail. Processes name, e-mail, phone and message content.
  • Google (Google Tag Manager, Google Analytics 4 and Google Ads) — audience and conversion measurement. Receives browsing data and cookie identifiers, only after your consent.
  • Hosting and e-mail providers — store the site files and the messages we receive.

We may also share data under a court order, a request from a competent authority, or where needed to exercise our rights in legal proceedings. Outside these cases, we do not pass your data to third parties.

5. International transfer

Web3Forms and Google keep servers outside Brazil, mainly in the United States. By submitting a form or allowing measurement cookies, you understand that this data may be processed abroad, under the contractual guarantees and safeguards set out in arts. 33 to 36 of the LGPD.

6. How long we keep it

  • Form messages and commercial contact history: 24 months from the last contact.
  • Data from contracted projects: for the term of the contract and, after it, for the period required by civil and tax law.
  • Browsing data and aggregate metrics: for the retention period configured in Google Analytics, within the maximum the tool allows.
  • Your choice in the cookie notice: kept in your own browser until you clear this site’s data.

Once the period ends, data is deleted or anonymised, unless retention is required by law.

7. Cookies and how to control them

On your first visit, a notice at the bottom of the page asks whether you allow measurement and advertising cookies. Until you choose, Google Analytics and Google Ads stay blocked by default — nothing is measured and no advertising identifier is stored.

If you decline, the site works normally; only the measurement stops. To change your mind later, clear this site’s data in your browser and the notice will appear again on your next visit. You can also block or delete cookies directly in your browser settings.

The only record we store ourselves is your choice in the notice, kept locally in the browser so we do not ask again on every page.

8. Your rights

The LGPD gives you the right, at any time and free of charge, to:

  • confirm whether we process your data and access it;
  • correct incomplete, inaccurate or outdated data;
  • request anonymisation, blocking or deletion of unnecessary data or data processed unlawfully;
  • request portability to another provider;
  • request deletion of data processed on the basis of your consent;
  • know who we share your data with;
  • be informed that you may refuse consent, and of the consequences;
  • withdraw your consent;
  • object to processing carried out on another legal basis;
  • lodge a complaint with the Brazilian data protection authority (ANPD).

To exercise any of these, write to contato@edcreativestudio.com.br. We reply within 15 days. We may ask for extra information to confirm your identity before acting on a request — that protection is for you.

9. Security

The site is served over HTTPS only and form submissions travel encrypted. Access to the messages we receive is limited to the people who need them to reply. We apply reasonable technical and administrative measures to protect the data, though no system can guarantee absolute security. If an incident occurs with relevant risk to your rights, we will notify you and the ANPD, as required by art. 48 of the LGPD.

10. Changes to this policy

If this policy changes, the new version applies from the update date shown at the top of the page. Material changes to the purpose of processing will be announced prominently on the site.

11. Contact the data protection officer

Data protection officer (DPO): Luis Eduardo.

E-mail: contato@edcreativestudio.com.br
WhatsApp: +55 47 99918-3421
Joinville · Santa Catarina · Brazil